Managed IT | Outsource Your IT with Help Desk Support at a Flat Monthly Rate
Managed Service Group Proactive Maintenance Plan
Reduce downtime, increase profitability, and make your technology work for you.
Managed Service Group is dedicated to keeping your technology investment up and running smoothly so you can focus on your business. You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Managed Service Group.
Network Security | 24 Hour Network Support and Monitoring
Protect your Business Inside and Out
How Secure is your Network?
Are you at risk?
It's time to get proactive.
The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues. From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day. We can help you by reviewing your company's needs and finding a solution that works best for your business.
Server Care - 24/7 Managed Monitoring and Maintenance
Proactive Managed Server Support
Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation
Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.
Desktop & User Care - Remote and On-Site IT Support for your Staff
All-You-Can-Eat Helpdesk Support
End-users are human.
Shouldn't their IT support be too?
Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.
Data Backup & Disaster Recovery - Bullet-proof Data Protection
Managed Service Group Backup and Business Continuity
Is your data secure? Would it survive a disaster?
Can you afford to take a chance?
Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail. The only question is when. With Managed Service Group Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.
Web Filtering & Firewall - Enterprise-level Security for Small Businesses
Improve Productivity with Content Filtering
Protect your employees and network by preventing questionable and unsafe content.
Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need. With Managed Service Group's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.
VoIP – Voice over IP Phone System Solutions
Expect More from Your Phone System
Simple, Flexible, and Cost Effective;
VoIP is the future of voice communications for businesses.
You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Managed Service Group can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.
Mobile Office | Stay Connected With Your Smartphone or Mobile Devices
Your Business at Your Fingertips
On the road, out of town, or at the beach;
Stay connected to your business at all times
In today's world, running a business is more than a full time job. Fortunately, the technology exists so you can stay connected with your business no matter where you are. From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well. Today, it's more cost effective than ever.
Spam Protection - Regain Control over your Inbox
How Much does Spam Cost Your Company?
You'd be surprised how much time is lost company-wide for junk mail. Reclaim your Inbox today
According to a recent study, 78% of all email sent is classified as spam. Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients. Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.
Printer Management for Small and Medium Sized Businesses
Stop Losing Money on Your Printers
Reduce your printing cost, increase your efficiency, improve your document security, and reduce your carbon footprint
Do you know the total cost of printing in your organization? Do you have the experience and knowledge to control your print spending? Managed Service Group’s dedicated printer management will help reduce your printing cost and increase your efficiency by letting us handle the printing and letting you focus on your business.
IT Vendor Management - Funnel Your IT Support
Stop Dealing with Third-Party Support
Manage your business relationships, not your hardware and software vendors.
Get better, faster support through a single point of contact.
Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support? We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.
Cloud IT Solutions - Hosted Technology Solutions for MI Small Businesses
Cloud IT Solutions - Welcome to the Cloud
Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and IT management overhead, letting you focus on your business and not your IT.
Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office. With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.
What Cloud Computing Means for Small and Medium Businesses
The Definition of Cloud Computing
Free yourself from traditional IT with Cloud Services
Cloud computing is managed, shared applications, development platforms, or computing infrastructure accessible via the internet. It provides options such as bandwidth and on-demand computing power with flexible capabilities normally purchased as a metered service.
Hosted Microsoft Exchange - Email in the Cloud
Cloud-Based Email Solutions
Email is absolutely critical to your business. Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.
Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more in wasted productivity and IT support.
Hosted Server and Infrastructure
Hosted Server and Infrastructure
Outsource your Infrastructure
Take your server to the cloud and reclaim your office space while eliminating management and hardware expenses.
Everybody has heard of ‘the cloud,’ but many businesses are unaware of the many benefits that cloud hosting can offer small and medium-sized businesses.
Hosted Desktop
Virtualize your Desktop
Let Managed Service Group host your desktop environments from our datacenter and help take the worry out of your IT.
With Managed Service Group Hosted Desktop, your entire office can be virtualized, granting your employees access anywhere to their desktop and applications. By centralizing your desktop environment, you can access your files and programs from anywhere on virtually any device with a web browser, and the cost of management and support is minimized.
Microsoft Office 365 | Your Favorite Office Software in the Cloud
Easy Team Collaboration in Real-Time
Have all team members work and comment on the same project from different locations.
Office 365 is designed to enable its users to share, collaborate, and communicate in the cloud. Office 365 takes the Microsoft Office applications and combines them with hosted versions of Microsoft Exchange, SharePoint, and Lync (Microsoft's robust business communication tool). Office 365 is a reliable alternative to desktop applications, now with cloud storage, that will ensure that your information will be safe. Microsoft guarantees that Office 365 servers will have 99.9 percent uptime to make sure that your work will always be accessible.
Google Apps Cloud-Based Productivity
Work Together on Projects in Real-Time
Now every team member can collaborate together on the same project from any location.
Google Drive brings all the benefits of cloud computing to your small business. By having Google host your files securely in the cloud, your work will always be saved and backed up. You can also share your work with the specific people on your team that you give permission to, while blocking access from everybody else.
Health Care IT - Medical Technology Solutions
IT Support Specifically Tuned to Health Care Providers
Incorporating proactive managed services presents an opportunity for a move toward secure, streamlined health care.
Medical IT can best be explained as technology that allows the secure exchange of medical and patient information between health care providers, patients, insurers, and other administrative entities.
EMR: Electronic Medical Records
What is EMR/EHR?
Healthcare practices of all sizes can benefit from Electronic Medical/Health Records, which is a system for storing, organizing, and maintaining patient records.
As for any business, solid practices, organization, and easy-to-use technology can benefit doctor offices, hospitals, and other healthcare facilities. The digital format greatly simplifies the management of patient records by providing a central point of access to each record and giving you the information you need quickly. Collaborating between multiple departments and offices and even other healthcare institutions is much easier and faster, improving response times and patient satisfaction.
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